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Synergy Business Solutions San Francisco

Advances in software have resulted in a bewildering array of options that promise to address myriad specialized and general business needs. Many organizations need guidance in determining their own specific requirements, identifying appropriate technologies, evaluating and selecting a vendor, and implementing new systems. Technology-agnostic and vendor-neutral, Synergy can help you navigate vendor hype and discover the system that works for you.

Requirements Definition —The most critical step in any technology investment is determining requirements. Synergy can clearly define and document your requirements, which will streamline the selection process. Accurate requirements provide a framework for decision-making, and will help ensure that the resulting system will address the needs of your employees and customers and support your business goals.

Technology Evaluation and Vendor Assessment — Synergy specializes in advising businesses that need new or updated technology but lack the staff, expertise, or objectivity to identify the best solution. Synergy's consultants research, evaluate, and recommend packaged solutions that meet your technical and business concerns. We collaborate with your staff to establish evaluation criteria and metrics. We survey the technology market, sift through the clutter, and provide an objective review of options targeted to your specific needs.  We facilitate your decision process, so that you can select the option that best allows you to execute business strategy and achieve operational goals.

Configuration Management — Modern software is designed to be configured and customized to your particular business terminology and goals. Our decades of technology experience help us "translate" your business requirements into functional specifications for customization by the selected vendor or by your technical staff.

Vendor Management — For clients who lack resources to manage new system implementation, Synergy can serve as your professional services team. We act as liaisons between your business experts and the technology vendor, manage configuration, implementation, and integration of new and existing technologies, and develop a change management plan to minimize business disruption and ensure acceptance by your staff.
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